This article is intended for your IT Professional or Administrator, and provides guidance on installing e-Form RS on Citrix or another virtual/terminal server environment.
Disclaimer
Not all virtual environments, including Citrix, are supported to run e-Form RS. VMWare and actual virtual machines (terminal server) are the only virtual environments that we support. That means:
-
It is developed, tested, and designed to run in these environments.
-
Representatives in the Support department are trained to utilize e-Form RS in these environments.
-
Technical assistance is available for applications running in these environments.
Therefore, although it may be possible to utilize e-Form RS in other environments, such as Citrix:
Installation Instructions
-
Log into the virtual machine with Administrator rights.
-
Go into Install mode.
-
Download the e-Form RS install file: https://eformRS.com/eform/eformRS3.5/setup.exe.
-
Run the setup.exe file to start the installation. Do not create a shortcut to the desktop.
-
Switch back to Execute mode.
-
Create a folder under the All Users profile named "Apps" (example: C:\Documents and Settings\All Users\Apps).
-
Browse to the application cache location for the profile you're currently logged in as (example: C:\Documents and Settings\[[your username]]\Local Settings\Apps\2.0).
-
Copy the entire 2.0 folder.
-
Browse to your newly created "Apps" folder in the All Users profile (example: C:\Documents and Settings\All Users\Apps).
-
Paste the 2.0 folder into the Apps folder. (example: C:\Documents and Settings\All Users\Apps\2.0).
-
Open the 2.0 folder under the All User profile and look for a folder with a random name consisting of eight characters dot (.) three characters. For example: ZH1T05EG.T6J.
-
Open that folder and double-click the folder under it.
-
Look for a folder name starting with "efor....tion". For example: efor..tion_2862359f91bb5d39_000b.0000_88a306971dce5d32.
-
Within this folder, publish the eformRS.exe for users to access the application.
Installing Updates
When an update occurs, you'll need to log back into the virtual machine as the Admin user you just used to install e-Form RS.
-
Go into Install mode.
-
Open e-Form RS. The easiest method would be to browse to the application cache and double-click eformRS.exe that mirrors the one published to Citrix. The program will automatically update creating a new folder with the updated files under the 2.0 folder in the application cache.
-
Switch back to Execute mode.
-
Copy that 2.0 folder from your Administrator user application cache.
-
Paste it into C:\Documents and Settings\All Users\Apps and overwrite the previous 2.0 folder.
-
Look in the new copy of the 2.0 folder for the newest "efor...tion" folder, and publish the new eformRS.exe from there.
