Knowledgebase - I am getting the error message "Could not load file assembly Microsoft.mshtml... the system cannot find the file specified" when opening or receiving an engagement. How do I resolve?
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I am getting the error message "Could not load file assembly Microsoft.mshtml... the system cannot find the file specified" when opening or receiving an engagement. How do I resolve?

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QuestionI am getting the error message "Could not load file assembly Microsoft.mshtml... the system cannot find the file specified" when opening or receiving an engagement. How do I resolve?
Answer
Performing a repair of SMART e-Practice Aids should resolve this issue. For Windows XP users, access the repair through Start > Control Panel > Add or Remove Programs > PPC SMART e-Practice Aids – Risk Assessment. Click the link ‘Click here for support information,’ and select the button marked Repair.

For Windows Vista users, access the repair through Start > Control Panel > Programs and Features > PPC Smart e-Practice Aids – Risk Assessment. Click the button for repair.
TypeKnown Issues
Related Articles
Date Last Published9/3/2012
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