Knowledgebase - I didn't receive instructions on how to access the system or what my user IDs are. How can I receive this information?
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I didn't receive instructions on how to access the system or what my user IDs are. How can I receive this information?

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QuestionI didn't receive instructions on how to access the system or what my user IDs are. How can I receive this information?
Answer
  1. Locate Customer Help Center at bottom of Checkpoint Login page
  2. Click on Customer Help Center
  3. Click the Cases tab (or if you want to track your case, click Sign In at the top of the Home screen and then click the Cases tab)
  4. Select the Inquiry Type: Technical Assistance
  5. Select the Inquiry Description: User ID, PW, Access Codes
  6. Fill in any other required information
  7. Click Submit.
A response will be sent  to your e-mail address.
TypeLogins & Passwords
Related Articles
Date Last Published9/8/2017
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