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You searched for: how can why what
In Article Type(s): FAQs
Within the Product and Categories: Customer Service

What is a Master Password?
FAQs - September 14, 2012
My Account
What is Tax & Accountings Federal Tax ID number?
FAQs - September 14, 2012
EIN Number
How quickly can I receive my products?
FAQs - December 18, 2012
Shipping Schedules
Why don't I get the DVD / CD-ROM version of my book at the same time I receive my print version?
FAQs - September 14, 2012
Shipping DVD, Print Shipments, Shipping CD-ROM
How do I find out which products are currently active on our PPC account?
FAQs - May 17, 2016
My Account, Checkpoint MyAccount, invoice summary, credit summary
How do I change my address?
FAQs - December 18, 2012
My Account
How do I change my contact name?
FAQs - December 18, 2012
My Account
Can I view the call history [cases] on my account?
FAQs - December 18, 2012
Service Requests
Can I replace broken, damaged, or defective binders?
FAQs - September 14, 2012
Binder Replacements
Do any of the technical support reps have personal lines so that a customer can contact them individually?
FAQs - December 18, 2012
Contact Phone Numbers